HISTORY
Craig Timber
Products was purchased by the current management in March
1989 as a very small going concern.
Immediate steps
were taken to achieve our vision ‘to be recognized
as the best and most reliable timber, pallet and box supplier
in the industry’. The business has gone from strength
to strength due to our ethical business practices.
MISSION
STATEMENT
"To
give our pallet/timber and box customers quality and service
they can absolutely depend on”
VISION
STATEMENT
"We
aim to be recognized as the best and most reliable timber,
box and pallet supplier in the industry.
It is our
clear objective to be our customers’ preferred supplier
by constantly delighting them with our products and our
services."
"Customer
perception is reality"
"We
never let our customers down"
We maintain
strong trading partnerships with both our customers and
our suppliers, helping them to predict future needs in order
to increase our common business.
QUALITY
We comply with
all relevant licensing and regulatory requirements.Prices
are calculated to be fair to our customers, and at the same
time enabling us to make a profit.
Our prices
are set in such a way as to enable us to ensure continuity
of supply to our customers, whilst giving the very best
possible service, in line with our Quality System.
"Best
quality, on time, every time"
Craig Timber
is a Merchant member of the Timber and Building Materials
Association (NSW). As stated and displayed wherever you
see the TABMA sign, it is your guarantee that you’re
dealing with a genuine Timber and Building Material specialist.
As such we undertake to abide by the Association’s
Code of Ethics:
STAFF
Staff in all
divisions have a commitment to maintaining a safe and clean
working environment. We are proud of our safety record.
Key personnel are highly trained and have many years’
experience in the timber industry.
WHAT
WE GIVE TO OUR CUSTOMERS
· PERSONAL
SERVICE
· PROMPT DELIVERY
· QUALITY PRODUCTS
· PROMPT INVOICING
We are located
in large modern premises and are equipped with the latest
machinery.
Client base
growth has been achieved through referral from existing
clients and commitment to quality product and prompt service.
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